In which cities do you operate?

We operate in: Cancún, Playa del Carmen, Tulum, Mérida, and Mexico City.

What do I need to rent a car?

A valid driver’s license with photo, a valid credit or debit card in the driver’s name, and an official ID.

Does the rental include insurance?

Yes. All our prices include basic insurance. We also offer full coverage and 0% deductible options for greater peace of mind.

Can I pay with a debit card?

Yes, we accept both credit and debit cards. Conditions may vary depending on the destination.

Are there hidden charges?

No. At Travel Rent a Car, we work with clear and transparent pricing. What you quote is what you pay.

Can I pick up the car at the airport?

Yes. We offer pick-up and drop-off service at the airport and in the city, depending on the destination.

Is mileage unlimited?

Yes, all our rentals include unlimited mileage.

What happens if I need roadside assistance?

We provide roadside assistance throughout your rental, 24/7.

What types of vehicles do you offer?

We have economy, compact, mid-size, SUVs, vans, and luxury vehicles.

Can I extend my rental?

Yes, you can easily request an extension by phone or WhatsApp, subject to availability.

Can I rent a vehicle by the hour?

Yes, it is possible to rent a vehicle by the hour; however, please note that the charge will be for a full day, as our rates are calculated based on a 24-hour rental period.

How long do I have to pick up my vehicle after my reservation time?

We honor reservations for up to two hours after the scheduled time. After that, service is subject to vehicle availability. During high season, the tolerance time is one hour due to high demand.

How much time in advance should I return the vehicle before my flight?

We recommend: For DOMESTIC FLIGHTS: 1.5 hours in advance. For INTERNATIONAL FLIGHTS: 2.5 hours in advance.

Meet our car rental branches in the best destinations in Mexico

Cancun Airport

Parque Logistico, SM 301 MZ 8 LT 8 Bodega 33-A
Cancun Quintana Roo, Mexico 77536
23:00

Merida Airport

C. 32 312, Manuel Crescencio Rejón, 97000 Mérida, Yuc.
Merida Yucatán, Mexico 97000
23:00

Mexico City Airport

Fuerza Aérea Mexicana 520, Col. Federal Del. Venustiano Carranza, Ciudad de Mexico, Mex.
Mexico City CDMX, Mexico 15620
23:00

Mexico City Airport T1 Internacional

Fuerza Aérea Mexicana 520, Col. Federal Del. Venustiano Carranza, Ciudad de Mexico, Mex.
Mexico City CDMX, Mexico
23:00

Mexico City Airport T1 Internacional E2

Fuerza Aérea Mexicana 520, Col. Federal Del. Venustiano Carranza, Ciudad de Mexico, Mex.
Mexico City CDMX, Mexico
23:00

Mexico City Airport T1 Internacional E3

Fuerza Aérea Mexicana 520, Col. Federal Del. Venustiano Carranza, Ciudad de Mexico, Mex.
Mexico City CDMX, Mexico
23:00

Mexico City Airport T1 Nacional

Fuerza Aérea Mexicana 520, Col. Federal Del. Venustiano Carranza, Ciudad de Mexico, Mex.
Mexico City CDMX, Mexico
23:00

Mexico City Airport T2

Fuerza Aérea Mexicana 520, Col. Federal Del. Venustiano Carranza, Ciudad de Mexico, Mex.
Mexico City CDMX, Mexico
23:00

Playa Del Carmen

10 Avenida Nte. 128 A entre calles 2 y 4, Col Centro
Playa del Carmen Quintana Roo, Mexico 77700
18:00

Tulum Airport

Km. 202 carretera Federal Chetumal - Cancun 307, Aeropuerto Internacional de Tulum
Tulum Quintana Roo, Mexico 77780
20:00

The best destinations are waiting for you

Visit our branches