In which cities do you operate?

We operate in: Cancún, Playa del Carmen, Tulum, Mérida, and Mexico City.

What do I need to rent a car?

A valid driver’s license with photo, a valid credit or debit card in the driver’s name, and an official ID.

Does the rental include insurance?

Yes. All our prices include basic insurance. We also offer full coverage and 0% deductible options for greater peace of mind.

Can I pay with a debit card?

Yes, we accept both credit and debit cards. Conditions may vary depending on the destination.

Are there hidden charges?

No. At Travel Rent a Car, we work with clear and transparent pricing. What you quote is what you pay.

Can I pick up the car at the airport?

Yes. We offer pick-up and drop-off service at the airport and in the city, depending on the destination.

Is mileage unlimited?

Yes, all our rentals include unlimited mileage.

What happens if I need roadside assistance?

We provide roadside assistance throughout your rental, 24/7.

What types of vehicles do you offer?

We have economy, compact, mid-size, SUVs, vans, and luxury vehicles.

Can I extend my rental?

Yes, you can easily request an extension by phone or WhatsApp, subject to availability.

Can I rent a vehicle by the hour?

Yes, it is possible to rent a vehicle by the hour; however, please note that the charge will be for a full day, as our rates are calculated based on a 24-hour rental period.

How long do I have to pick up my vehicle after my reservation time?

We honor reservations for up to two hours after the scheduled time. After that, service is subject to vehicle availability. During high season, the tolerance time is one hour due to high demand.

How much time in advance should I return the vehicle before my flight?

We recommend: For DOMESTIC FLIGHTS: 1.5 hours in advance. For INTERNATIONAL FLIGHTS: 2.5 hours in advance.

Additional agregate!

+52 (998) 689 2260

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- - Cancun
    Cancun Airport
  - Merida
    Merida Airport
  - Mexico City
    Mexico City Airport Mexico City Airport T1 Internacional Mexico City Airport T1 Internacional E2 Mexico City Airport T1 Internacional E3 Mexico City Airport T1 Nacional Mexico City Airport T2
  - Playa del Carmen
    Playa Del Carmen
  - Tulum
    Tulum Airport
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Travel Car Rental

+52 (998) 689 2260
reservas@carrentalincancun.com
Parque Logístico, SM 301 MZ 8 LT8 Bodega 33-A, Cancún, Quintana Roo CP 77536, Quintana Roo

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